Frequently asked questions
How To Order
We ship worldwide. Your order will be packaged really carefully and delivered wherever you want. Delivery takes between 2-4 business days. You will receive an e-mail after ordering with more information about the delivery.
Shipping & Processing Times
Each order is custom-made, so please note that processing will take 5-8 working days. This timeframe is due to our high demand and our careful crafting process.
Once your order is processed, it will be shipped and delivered within 6-10 working days.
You’ll receive a tracking number via email once your order has shipped, and you can follow the progress of your delivery.
100% Satisfaction Guarantee
Since all our jewellery is custom-made, we can’t accept returns unless your item is damaged or you received an incorrect item.
If your item is damaged or incorrect, email support@lamieryjewelry.com and you can choose a free replacement or a full refund.
Not happy with your order? We want you to be 100% satisfied, please email us and we’ll help right away.
Want to cancel? Email support@lamiery.com within 24 hours of placing your order. After that production will have started and we won't be able to cancel it.